Technical

1. How reliable is AWEPay’s payment system?
We monitor our network 24 hours, 7 days a week. AWEPay has dedicated a large amount of investment to provide a high-performance and efficient system. This efficiency enables us to respond immediately to any ambiguity or suspicious threats to ensure the security and safety of our partners.

2. Does AWEPay use anti-fraud screening tools?
Yes. Our built in anti-fraud system is highly effective in detecting any signs of unusual patterns or fraudulent transactions and will instantly take action to ensure such transactions are blocked from progressing. We offer this service free of charge to all partnering merchants.

Our anti-fraud system ranks suspicious transactions according to a score range of 0-10. The higher the score, the higher the risk. By default, transactions with a score of 10 will be automatically blocked; however, with our flexible system, AWEPay allows you to customize your security system according to your preferences which can be monitored via the AWEPay merchant channel.

3. Does AWEPay offer technical support?
Technical support is offered free of charge during the integration phase and beyond. However, AWEPay does NOT provide support with custom software development and IT integration

4. Does AWEPay offer Virtual Payment processing?
Yes.

5. How about API interface services and shopping cart integration?
Yes and Yes. Also, AWEPay’s system supports most major shopping cart network.

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